Making the most of e-journals, April 1998, Loughborough, UK
Open Journals: the user view
  • Users are very demanding.
  • Citation links are popular, but users will always want more links.
  • Users suspicious of keyword links in texts: must be clearly labelled and unambiguous.
  • Technology must be transparent: users want better services without having to install new software or change computer settings.
  • Links help navigation but users also need orientation.
Hitchcock, Lessons from the Open Journal project: from first concepts towards real applications